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Privacy Policy

General Statement

This Privacy Policy ("Privacy Policy") applies to all products, services and websites, related or otherwise, provided by HealthcareResourcesOnline.org, LLC (Healthcare Resources Online) and/or wholly-owned subsidiaries. This policy discloses the privacy practices with regard to your ("You" or "Your") use of any of these products, services or websites (the "Site" or "Sites"). Healthcare Resources Online is committed to Your privacy and with this policy, is providing You notice of the following:

  1. What professionally identifiable information is collected from You through individual Healthcare Resources Online sites.
  2. How the information is used.
  3. How the information may be shared.
  4. How Healthcare Resources Online protects Your information.
  5. How You can seek to correct any inaccuracies in the information.
  6. What is the Healthcare Resources Online contact mailing and email address for privacy questions.


a. Information collection and use

As part of Healthcare Resources Online’s service delivery to its customers, we collect information from You from your completion of requested information on the Profile and Registration pages ("Profile pages"). Healthcare Resources Online will not sell, share, transfer or rent any professionally identifiable information to others in ways different from what is disclosed in this policy. Healthcare Resources Online reserves the rights to collect, disseminate, sell or otherwise disclose non-personal information provided by You for the purposes described within this policy.

b. Registration

During the collection of information at the Profile pages on the Site, You are required to give professionally identifiable information (such as name, address, practitioner licensure information, institutional affiliations, e-mail address and the like). This information is used to confirm Your identity. An email address is also used to inform You about the materials and information on the Site. When the Site requests Your identity, the Site will clearly indicate the purpose of the inquiry before the information is requested. Your professional information will be authenticated against a third party provider.

c. Professional Profile

Once You are a registered participant of one or more Healthcare Resources Online sites, You may provide additional information in Your personal profile describing your credentials, professional experiences, academic background and the like. If You choose to participate in messaging to manufacturers or peers, only the professional information that will be shared will be Your name. Providing additional information in Your professional profile beyond what is required at registration is entirely optional and can be altered or removed by You at any time (see Section 5).

d. IP Addresses

Every computer connected to the Internet is given a domain name and a set of numbers that serve as that computer's Internet Protocol or "IP" address. When You request a page from any page within the Site, our Web servers automatically recognize Your domain name and IP address. The domain name and IP address reveal nothing personal about You other than the IP address from which You have accessed the Site. When you use websites and services provided by Healthcare Resources Online, servers dedicated to websites and services provided by Healthcare Resources Online may automatically record information that could include, among other pieces of information, your IP address.

e. Third Party Email Addresses

For the purposes of inviting and introducing third parties to one or more Healthcare Resources Online websites, You will be given the option to import or otherwise provide email addresses of third parties to Healthcare Resources Online. In so doing, Healthcare Resources Online will not store or disseminate your username or affiliated password nor solicit or spam any third party email addresses so provided.

f. Children's and Minor's Privacy

Although Healthcare Resources Online is not targeted at, nor intended for viewing by minors, due to the nature of internet-based information delivery, minor children may see or view materials provided by Healthcare Resources Online. Healthcare Resources Online strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Site is not intended for use by minors, Healthcare Resources Online respects the privacy of minors who may see or view materials provided on the Healthcare Resources Online Sites.

g. Opt-In Procedure

Upon initial communication from Healthcare Resources Online, You may opt-in to receive further communications, participate in peer-to-peer messaging, participate in occasional market research and/or the like. Additionally, You must opt-in to facilitate the information exchange required by regulations and manufacturers to receive certain resources (e.g. – pharmaceutical samples, etc.).

Opting into one or more Healthcare Resources Online Sites will not remove or change your information from any associations, foundation or other point of entry’s list.


a. Professional Information

Once collected, we may use your professional information (except for e-mail address, which is outlined below) for the following purposes:

  • Process, fulfill and follow up on your orders or membership application;
  • Answer your e-mails or on-line requests;
  • Send information you request;
  • Send and process surveys;
  • Ensure the site is relevant to your needs; and
  • Notify you about new products/services special offers, upgrades and other related information from Healthcare Resources Online and other approved third parties.

b. Cookies

Healthcare Resources Online maintains and processes professional information in order to provide you with personalized information and services. Technology to facilitate this service involves the use of “cookies.” A cookie is a small piece of data that is sent to Your browser from a Web server and stored on Your computer's hard drive. A cookie cannot read data off Your hard disk or read cookie files created by other sites. Use of a cookie is in no way linked to any personally identifiable information while on the Site. Once You close Your browser, the cookie simply terminates. For instance, by setting a cookie on the Site, You would not have to log in a password more than once, thereby saving time while on the Site. You can choose whether to accept cookies by changing the settings of Your browser. You can reset your Browser to refuse all cookies or allow Your browser to show You when a cookie is being sent. If You reject the cookies on the Site, You may still be able to use the Site, but it shall be limited to certain minimal functionality. The only drawback to this is that the user may be limited in some areas of our Site or limited to certain functions of the Site. Some of our business partners may use cookies on our Site. However, we have no access to or control over these cookies. Healthcare Resources Online and our business partners may use cookies to better personalize the content, banners, and resources that You see on the Site.

c. Log Files

Healthcare Resources Online may use IP addresses to analyze trends, administer the Site, track Your movement, and gather broad demographic information for aggregate use.


a. Sharing

Healthcare Resources Online may share aggregated demographic information with its partners. This information is not linked to any personal information that can identify any individual person. Healthcare Resources Online shall not be liable for the transfer of any personally identifiable information resulting from loss or distribution of data, the delineation or corruption of storage media, power failures, natural phenomena, riots, acts of vandalism, sabotage, terrorism or any other event beyond the control of Healthcare Resources Online.

b. Consulting

Healthcare Resources Online may partner with another party to provide specific services. When You sign up for these services, Healthcare Resources Online will share names, or other contact information that is necessary for the third party to provide these services. Per our contractual arrangements with parties, these parties may not use personally identifiable information except for the explicit purpose of providing these services.

c. Spam

Healthcare resources online maintains a strict "No-Spam" policy, which means that we do not intend to sell, rent or otherwise give your e-mail address to a third party without Your consent.

d. Legal Requests

If necessary, Healthcare Resources Online will cooperate with law enforcement inquiries, as well as other third parties, to enforce laws and third party rights, such as intellectual property rights and laws relating to fraud. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, Healthcare Resources Online can (and You authorize Healthcare Resources Online to) disclose Your professional data and other information about You as we in our sole discretion, believe necessary or appropriate.


a. Confidentiality and Security

Healthcare Resources Online takes all necessary precautions to protect Your professional information both online and off-line. When Healthcare Resources Online requests that You enter sensitive information, that information is encrypted using Secure Sockets Layer (SSL) software or other security protocol, which encrypts the information you input. No administrator at Healthcare Resources Online will have knowledge of Your password. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to log off from Healthcare Resources Online when finished using a shared computer. Healthcare Resources Online also protects Your professional information off-line. Access to Your professional information is limited to employees who we reasonably believe will need that information to provide services to You. However, Healthcare Resources Online is not responsible for the confidentiality, security or distribution of your own professional information by our partners and third parties outside the scope of our agreement with such partners and third parties.

b. Links

The Sites, including but not limited to www.HealthcareResourcesOnline.org, may contain links to other sites. The linked sites are not necessarily under the control of Healthcare Resources Online. Please be aware that Healthcare Resources Online is not responsible for the privacy practices of such other sites. Healthcare Resources Online encourages You to be aware when You leave this Site and to read the privacy policies of each and every web site that collects personally identifiable information. If You decide to access any of the third-party sites linked to this Site, You do this entirely at Your own risk. Any links to any partner of the Site should be the responsibility of the linking party, and Healthcare Resources Online shall not be responsible for notification of any change in name or location of any information on the Site.


a. Correcting/Updating Professional Information

If Your professionally identifiable information changes (such as Your address), or if You no longer desire to use this Site, You can update Your profile on the Profile pages of the Site. Healthcare Resources Online will endeavor to correct, update or remove Your professional data provided to Healthcare Resources Online.

b. Notification of Changes

If Healthcare Resources Online decides to change the Privacy Policy for this Site, we will post those changes on all Healthcare Resources Online sites so You are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point Healthcare Resources Online decides to use professionally identifiable information in a manner different from that stated at the time it was collected, we will notify users by e-mail directed to their currently-registered email address. If You have provided professionally identifiable information before the changes in the Privacy Policy, You will have a choice as to whether or not we use Your information in this different manner. If You choose that Healthcare Resources Online may not use Your professionally identifiable information in accordance with the new privacy policy, we will use the information in accordance with the privacy policy under which the information was originally collected.

c. Site and Service Updates

As necessary, Healthcare Resources Online may send You Site and service announcement updates. You are not able to un-subscribe from service announcements, which contain important information about the Site. Healthcare Resources Online communicates via e-mail with You to provide requested services and to resolve issues relating to Your accounts.

6. Contacting Healthcare Resources Online regarding policy matters

If You have any questions, comments or concerns about this privacy policy, or if you have an issue with specific, individual privacy matter involving one or more Healthcare Resources Online sites, we would ask that you contact us using the following contact information. Please place the terms “Privacy Inquiry” in the subject of the correspondence.

You may contact us via email at connect@healthcareresourcesonline.org.